Right click Start button to access Device Manager, locate Webcam device (if necessary from View tab Show Hidden Devices), on Driver tab see if Roll Back is available, if not try Update Driver, first automatically, then Browse, then Let Me Pick to try all previously installed Drivers. To locate the driver in Device Manager (accessed by right clicking the Start Button) choose the View tab > Show Hidden Devices.Īlso compare all other drivers including Chipset, display, sound, etc to make sure you have the latest on the PC maker's Support Downloads web page. Try Updating the webcam driver from the HP Support Downloads webpage here for your exact model or Serial Number. Try the Hardware & Devices troubleshooter at Settings > Update & Security > Troubleshoot. Try also these steps from Microsoft for when webcam isn't working: Try resetting the Camera app at Settings > Apps > Apps & Features > Camera > Advanced Options.ĭid you enable the Privacy setting to allow apps to use your webcam? If you need help performing any steps I am standing by to help. I'll give you all possible fixes that are working for webcam problems. I'm Greg, an installation specialist and 9 year Windows MVP here to help you.

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